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Frequently Asked Questions
What does Timms Pack do?
Timms Pack supplies printed and plain packaging (boxes/cartons), labels/stickers, and paper-based packaging products for UK businesses. We support customers across the UK with UK-based communication and stock support, while manufacturing is handled in Ludhiana, India.
Where is Timms Pack based?
Our head office and customer communication are based in Wolverhampton, United Kingdom. Manufacturing is carried out at our own facilities in Ludhiana, Punjab, India.
Do you manufacture packaging in the UK?
No. Printing and manufacturing are not done in the UK. The UK side is used for warehousing/inventory and customer sales/communication.
Do you serve customers outside Wolverhampton?
Yes. We supply businesses all over the UK.
What types of packaging do you supply?
We supply a wide range of packaging including printed and plain boxes/cartons, rigid boxes, corrugated cartons, labels/stickers, paper bags and non-woven bags, plus related packaging items depending on your product and requirements.
Can you supply both printed and plain packaging?
Yes. You can order plain packaging or printed packaging in single-colour or full-colour options, depending on what you need.
What printing capabilities do you offer?
We offer 2, 4, and 6 colour offset printing, plus digital printing options. We also offer UV printing options for projects that need added impact or protection.
What finishing options can I choose?
Options can include lamination (gloss/matte/soft-touch as applicable), foiling, embossing/debossing (including deeper embossing), raised UV/3D effects, window cut-outs, inside printing (where required), and other finishing based on the box style and specification.
Do you offer die-cutting and custom box shapes?
Yes. We support die-cutting and related production processes such as scoring/creasing, perforation, and gluing/pasting to suit your box style.
Can you add windows to boxes?
Yes. Window cut-outs and window patching options are available where required.
Do you offer rigid boxes and premium gift-style packaging?
Yes. We manufacture rigid boxes and premium packaging styles, and we also produce gift bags.
Which products are in stock in the UK?
UK stock is confirmed for celebration boxes (common styles) and rigid boxes (common styles). Other items are typically custom and supplied on an enquiry basis unless confirmed otherwise.
Do you accept custom (made-to-order) packaging?
Yes. Alongside UK stock items, we supply custom packaging made to your product size, material, print, and finish requirements.
Do you accept small orders?
Yes, small orders are accepted, but the minimum order quantity depends on the product type and specification.
What is your minimum order quantity (MOQ)?
MOQ varies by product and specification (size, material, print, finish, and complexity). Share your requirements and we’ll advise the best MOQ for your box.
How do I get a price or quotation?
Pricing is shared via enquiry. Send details on WhatsApp (preferred) or contact us to request a quote.
What information do you need to quote my packaging?
Share what you can, such as: product type, box style, size (or product dimensions), quantity, printing needs (plain/single-colour/full-colour), preferred material/board, finishing requirements (lamination/foil/emboss/window), and your UK delivery location.
Can you help with design and artwork?
Yes. You can send ready artwork, or we can support you using our in-house graphic design setup.
Do you offer proofing before production?
Yes. Digital proofs and 3D mock-up options are available before production and are shared during the quotation process.
Can you match brand colours (CMYK/Pantone)?
Yes. We can support plain, single-colour, or full-colour printing (including CMYK and Pantone colour matching where required).
What materials do you use for boxes?
We use a range of paper-based boards such as high-GSM kraft and duplex board, plus virgin and recycled kraft options. Corrugated sheets are available for strength and moisture resistance. Printed box boards can be selected in premium ranges (commonly 170–350 GSM for printed boxes) depending on the requirement.
Do you make food-grade packaging?
Yes. For sweets and dry food packaging, food-grade material options are available using food-safe, odour-free, contamination-free materials, along with water-based, non-toxic inks and adhesives.
What types of food packaging can you supply?
We can supply packaging suitable for items like sweets, bakery items, chocolates, dry fruits, and other dry food products. If you share your product type, we’ll recommend the right material and build.
Are your packaging materials eco-friendly?
We offer recyclable and reusable material options, aim for minimal plastic usage, and follow waste recycling and responsible disposal practices as part of p
Do you supply labels, stickers, and barcode labels?
Yes. We manufacture printed labels, custom labels, barcode labels/tags, and stickers (including transparent sticker options) depending on your application.
Do you supply bags as well?
Yes. We produce paper bags, gift bags, and non-woven bags.
Can you manufacture packaging for my industry?
Yes. We support many sectors including food packaging, alcohol packaging, electronics packaging, cosmetics and pharmaceuticals packaging, and more—based on your specific product needs.
Do you offer corrugated cartons and mailer boxes?
Yes. Corrugation and corrugated packaging (including cartons and mailer-style boxes) are available, with strength-focused materials and finishing as required.
Can you handle urgent requirements?
Urgent requirements may be possible. Availability depends on the product and specification, and shipping options can be discussed during your enquiry.
Do you publish lead times on the website?
Lead times vary by product, quantity, and finishing requirements, so they are confirmed directly during your enquiry and quotation.
Can you show examples of past client work or branded boxes you’ve made?
To respect customer privacy, we don’t display past client work, client logos, or photos of printed client boxes. Approved photos can be shown for our UK stock items (celebration boxes and common rigid boxes).
How do I contact you fastest?
WhatsApp is the preferred channel for enquiries, quotes, and quick discussions.
