Terms and Conditions

These Terms apply to the use of this website and to enquiries or purchases from Timms Pack / Timms Pack Ltd. By using our website or placing an order, you agree to these Terms.

About our service

We supply packaging products such as printed and plain boxes/cartons, labels/stickers, and related paper-based packaging. We serve customers across the UK, with UK-based communication and stock support. Manufacturing for many products is carried out in Ludhiana, Punjab, India, and we also hold selected items in UK stock.

Quotes and orders

  • Quotes are provided based on the information you share (specs, artwork, quantities, finishes, delivery location).

  • An order is confirmed only after the final specifications and commercial terms are agreed with you (shared during quotation or at checkout, where applicable).

  • MOQs vary by product, so final pricing depends on the requested specifications.

Artwork and approvals

You can send ready artwork, or we can support you with artwork preparation using our in-house design setup. Final print responsibility depends on the approved proof. Proofs (digital or 3D mock-ups) may be shared during the quotation process.

Product suitability

You are responsible for confirming that the packaging specifications are suitable for your product and intended use. For food packaging enquiries, tell us what you are packing so we can guide materials and print choices (food-safe, odour-free options can be used on request).

Stock items and custom items

Some items may be available from UK stock, while many products are made to order. Availability and supply route (stock or custom) will be confirmed during quotation or at checkout.

Delivery information

Delivery options, charges, and timelines are shared during quotation or at checkout (where applicable). We do not publish fixed lead times on the website.

Limitation of liability

We aim to provide accurate information on this website, but product details may change as packaging is customised. To the fullest extent permitted by law, we are not responsible for losses arising from reliance on website content alone. Your statutory rights are not affected.

Intellectual property

All website content (text, images, branding) is owned by or licensed to Timms Pack / Timms Pack Ltd and may not be copied or reused without permission.

Changes

We may update these Terms at any time. The latest version will be posted on this page.

Contact

For questions about these Terms, please contact us via the details on our Contact page (WhatsApp is preferred).

Last updated: 22 December 2025